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Privacy and Cookie Policy

Last updated: 24/04/2026

This Privacy and Cookies Policy explains how PIRILAMPO ARTE, LDA, with tax ID number 513499024, collects, uses, stores, and protects the personal data of website users https://rotaclandestina.pt as well as the rights to which they are entitled under applicable law.

Data controller

The entity responsible for processing the personal data collected through the website is:

PIRILAMPO ARTE, LDA
Trade Name: The Clandestine Route
Tax ID: 513499024
Address: Rua Palmeira Meireles, nº 586, 4620-668, Lousada
Email: info@rotaclandestina.pt  
Phone: (+351) 919 187 320 (Call to the national mobile network)

Personal information we may collect

Depending on how users interact with the website, Rota Clandestina may collect and process the following categories of personal data:

  • name;
  • email address;
  • phone number or contact information;
  • city;
  • the content of messages sent via the website's forms;
  • information provided in requests for quotes;
  • information provided in job applications or recruitment inquiries;
  • technical browsing data, including IP address, device type, browser, and technical logs related to the use of the website;
  • data collected through strictly necessary cookies and, if used, other cookies that require consent.

How we collect data

Personal data may be collected when the user:

  • fill out and submit contact forms;
  • request a quote;
  • submit an application through the “Careers” page;
  • communicates with Rota Clandestina by email or phone;
  • browse the website;
  • accepts, where applicable, the use of cookies that are not strictly necessary.

Purposes of the processing

Rota Clandestina processes personal data for the following purposes:

  • respond to requests for contact, information, and quotes;
  • manage communications with customers, prospects, and applicants;
  • review applications and recruitment processes;
  • ensure the operation, security, and technical management of the website;
  • comply with legal, regulatory, tax, or administrative obligations;
  • exercise or defend the rights of Rota Clandestina in the event of a dispute.

Legal basis

The processing of personal data is carried out on the following legal grounds, as applicable:

  • pre-contractual steps, when the user requests contact, a quote, or a proposal;
  • performance of the contract, when a service agreement is entered into;
  • compliance with legal obligations;
  • Rota Clandestina’s legitimate interests, specifically regarding website management, security, responding to inquiries, and organizing the recruitment process;
  • the data subject’s consent, whenever legally required, particularly for cookies that are not strictly necessary, should they be used.

Sharing data with third parties

Personal data may be disclosed to third parties that provide services to Rota Clandestina only to the extent strictly necessary, namely:

  • website hosting and maintenance providers;
  • technology and IT service providers;
  • email and communications service providers;
  • accounting, legal, or administrative consultants;
  • public authorities, where there is a legal obligation or a legitimate request.

Rota Clandestina seeks to ensure that any third parties processing data on its behalf provide adequate safeguards regarding confidentiality and data protection.

International data transfers

Whenever a service provider is located outside the European Economic Area or uses infrastructure outside that area, Rota Clandestina will seek to ensure that such transfers take place only with appropriate safeguards and in accordance with legally permissible terms.

Data retention

Rota Clandestina retains personal data only for as long as necessary to fulfill the purposes for which it was collected and, where applicable, for the periods required by law.

In particular:

  • Data related to contact requests and quotes will be retained for the period necessary to process the request and for any subsequent commercial follow-up;
  • Recruitment-related data will be retained for the period necessary to review and close the relevant file, unless there is a legal obligation or the data subject has consented to further retention;
  • The data necessary for compliance with legal obligations may be kept for the legally applicable periods.

Security

Rota Clandestina adopts appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access or any other form of unlawful processing.

However, no transmission or storage system is absolutely secure, therefore Rota Clandestina cannot guarantee absolute security, without prejudice to adopting reasonable and adequate protection measures.

Data subject rights

Under applicable law, the data subject may exercise the following rights, where applicable:

  • right of access;
  • right of rectification;
  • right to erasure;
  • right to limitation of treatment;
  • right of opposition;
  • right to data portability;
  • The right to withdraw consent, when the processing depends on this basis, without compromising the lawfulness of the processing carried out previously.

The exercise of these rights can be requested via email. info@rotaclandestina.pt.    

If you believe that the processing of your personal data violates the law, you may also file a complaint with the National Data Protection Commission (CNPD).

Cookies

The website https://rotaclandestina.pt It uses cookies that are strictly necessary for its operation, security, navigation, and management of cookie preferences.

Strictly necessary cookies do not require prior consent, as they are essential for the basic functioning of the website.

If analytical, functional, marketing, or third-party cookies that are not strictly necessary are implemented, their use will depend on the user's prior, free, specific, and informed consent, obtained through the cookie management mechanism available on the website.

Users can configure or block cookies at any time through their browser, although this may limit certain website functionalities.

Changes to this Policy

Rota Clandestina reserves the right to update this Privacy and Cookies Policy at any time. Any changes will be published on this page, indicating the date of the update.