Terms and Conditions

Last updated: 24/04/2026

The website https://rotaclandestina.pt is operated by:

 

PIRILAMPO ARTE, LDA
Trade Name: The Clandestine Route
Tax ID: 513499024
Address: Rua Palmeira Meireles, nº 586, 4620-668, Lousada
Email: info@rotaclandestina.pt  
Phone: (+351) 919 187 320 (Call to the national mobile network)

Subject

These Terms and Conditions govern access to, browsing of, and use of the website https://rotaclandestina.pt.

The website is nature-oriented institutional and informational, designed to showcase the company, its services, its portfolio, and its contact information, as well as to receive contact requests, quote requests, and applications.

The website is not an online store and does not offer a shopping cart, payment system, or automatic service subscription.

Submitting an order through the website does not, in and of itself, constitute contractual acceptance, an award, a binding order, or the automatic formation of a contract.

Any services provided by Rota Clandestina will always be subject to prior review, communication between the parties, and, where applicable, a proposal, quote, or specific contract.

Use of the website

The user agrees to use the website in a lawful and responsible manner and in compliance with applicable laws.

In particular, the following are prohibited:

• use the website for unlawful, abusive, offensive, or fraudulent purposes;
• attempting to access restricted areas, servers, or systems of Rota Clandestina without authorization;
• introduce viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;
• use the forms to send false, abusive, misleading, or spam messages.

Information provided

Rota Clandestina strives to ensure that the information provided on the website is accurate, up-to-date, and useful. However, it does not guarantee that all content is always complete, accurate, up-to-date, or free of errors.

The information contained on this website is provided for informational and general commercial purposes only and does not replace the need to confirm directly with Rota Clandestina regarding any specific proposal, quote, specific terms of service, or operational availability.

Contact requests, quotes, and recruitment

The forms available on the website are intended solely to facilitate contact with Rota Clandestina.

Submitting a form does not guarantee an immediate response, acceptance of a proposal, approval of an application, or the provision of any service.

Rota Clandestina reserves the right to disregard requests that are clearly abusive, incomplete, false, or unrelated to its business.

Intellectual property

Todos os conteúdos do website, incluindo textos, imagens, fotografias, elementos gráficos, logótipos, marcas, design, estrutura e demais conteúdos, salvo indicação em contrário, pertencem à Rota Clandestina ou são utilizados com autorização legítima.

The reproduction, distribution, modification, public communication, or any other use of the website’s content is prohibited without the prior written authorization of Rota Clandestina, except in cases permitted by law.

Links to third-party websites

The website may contain links to third-party websites, including social media sites or external platforms. ARota Clandestina does not control and assumes no responsibility for the content, policies, practices, or operation of these websites.

Data Protection and Cookies

Use of this website may involve the processing of personal data, in accordance with Privacy and Cookie Policy available on the website.

Consumer complaints and dispute resolution

In the event of a complaint, users may contact Rota Clandestina by email info@rotaclandestina.pt or use the Electronic Guest Book, available on the website.

In the event of a dispute, the consumer may turn to an Alternative Dispute Resolution (ADR) body. Under the terms of Law No. 144/2015 of September 8, in the event of a dispute, the consumer may turn to a Consumer Dispute Arbitration Center. In Portugal, the following bodies are available:

• CNIACC – National Center for Information and Arbitration of Consumer Disputes — www.cniacc.pt
• CACCL – Lisbon Center for Consumer Dispute Arbitration — www.centroarbitragemlisboa.pt
• CICAP – Porto Consumer Information and Arbitration Center — www.cicap.pt
• CIAB – Center for Consumer Information, Mediation, and Arbitration (Braga) — www.ciab.pt
• CIMAAL – Algarve Center for Consumer Information, Mediation, and Arbitration — www.cimaal.pt
• CARC – Coimbra Region Consumer Dispute Arbitration Center — www.centrodearbitragemdecoimbra.com

The complete list of RAL-accredited organizations in Portugal is available at www.consumidor.gov.pt.

For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en.

Changes

Rota Clandestina reserves the right to modify, update, or remove content from the website, as well as these Terms and Conditions, at any time and without prior notice.

Governing Law

These Terms and Conditions are governed by Portuguese law.

In the event of a dispute, Portuguese law shall apply, without prejudice to any mandatory consumer protection provisions that may be applicable.